Average Reviews:
(More customer reviews)I bought this product for my acura RDX to be used with VIPER 5901. I'm not a mechanic guru so I trusted the website's compatibility wizard and bought canmax400dei thinking it'd be 100% compatible with my car. Everywhere on the website Directed Electronics emphasized its compatibility with my car, except for one single line in the installation manual where it mentions that once the car has been remote started, the remote will not be able to unlock the doors. This is a serious design flaw and Directed Electronics is deliberately deceiving potential buyers on its website. For consumers like me who do not plan to install by ourself, we'd never find the problem until we bought the product.
I called Directed support line, and they merely dismissed my problem by saying that "the module mimics what the factory key fob would do - ie. unlock and lock doors + remote start the engine". Their argument is that if my keyfob can't remotes start engine AND unlock doors at the same time, why should canmax400dei be expected to do it. This is very bad business practice and I will certainly be reporting this to BBB in hopes that others will not fall victim to Directed Electronics' malicious practice. I would caution all buyers to check the installation manual to make sure you do not miss any line. If you can't read manuals very well like me, it's best to visit forums and purchase modules that others have tested to be 100% compatible. I HOPE NO OTHER RDX OWNERS WILL HAVE TO GO THROUGH WHAT I HAVE GONE THROUGH.
This unit is also not 100% compatible with CRV, Civic, CSX. So buyers beware!
UPDATE: I found a better/cheaper alternative for canmax400dei for those with the vehicles I mentioned above. idataLink ADS-AL CA is easy to install and does everything canmax does and more! not to mention it's less than $55 after shipping at other online stores. I strongly recommend it! I have bumped the review from 2 stars down to 1 since canmax really pales in comparison to idatalink.
Click Here to see more reviews about: Xpresskit Canmax Series CanMax400DEI Docking Combo Bypass and Door Lock/Security Interface
XPRESSKIT CANMAX400DEI DOOR LOCK, IMMOBILIZER INTERFACE FOR XPRESSPORT SYSTEMS
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