Average Reviews:
(More customer reviews)I bought this unit in September '09 from a local store. I am only writing a review here to warn others away from it.
I have RMA'd this unit 4 times now. Every time I get a new device, within 2 weeks - 2 months later it always starts exhibiting the same error which is an F08 Fan Failure.
I'm only ever using up to ~50% - 60% of the maximum wattage load, so it's not that I'm abusing the device. It always happens after several hours of intensive CPU usage on my machine (still only ever going up to 60% utilization).
When the unit receives an F08, it simply shuts itself off immediately, losing whatever data you happened to be working with. That's the entirety of the reason why you get a battery backup, so that instant cuts of power don't happen. Well, after this happening over and over, I've been continually RMA'ing the device over the course of the last 7 months.
I kept getting promised that "This device will work, we swear" from APC. Granted, the entire time I've had this problem, the support received from APC has been cordial, efficient, and minimal of a hassle. The only reason I continued RMAing this for so long is that I'm extremely busy and could not be bothered to do anything other than attempt to keep the status quo.
After the last failure, I requested another model device, because it's apparent to me that after receiving 4 of these units that it is a fault with the device itself. APC obliged and I am now getting a BX1500G in the mail shortly. I'd suggest to stay as far away from the BX1300G as you possibly can. Four units, from different manufacturing lots, all failing within 2 months of purchase with the same error. In addition, every unit I received that has failed had passed APC's "stringent QA process."
Spend a little more and go with a SmartUPS (much less problems), go with another company, or at the very least try the BX1500G (it's the same price now as this device was when I bought it). Be forewarned, however, that I have no experience with the BX1500G and it may still exhibit the same F08 errors that the BX1300G has.
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